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Financial Protection

What is ATOL and what does it do for me?


 

ATOL is a protection scheme for flights and air holidays, managed by the Civil Aviation Authority (CAA). Most firms who sell air travel in the UK are required by law to hold a licence called an ATOL.

ATOL protects you from losing money or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA so that if they go out of business, the CAA can give refunds to people who can’t travel and arrange for people abroad to finish their holidays and fly home.

ATOL protection is included in the price of a holiday booked with an ATOL holder, and there’s a Government-backed fund called the Air Travel Trust that steps in if any ATOL bond isn’t enough to look after everyone affected by a failure.

Other Frequently Asked Questions are shown below.

 

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Item Title Hits
What if I build my own holiday? 574
What if I book a flight direct with an airline? 582
Will I still get my holiday if the firm goes bust before I depart? 608
Will ATOL get me home if I'm abroad when my travel company goes bust? 558
Can an ATOL protect me if a scheduled airline goes bust? 607
How can I check I'm ATOL protected before I book? 609
My Airline has ceased trading am I protected? 576
 
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